DCA, Request for Proposal (RFP) for Framework Agreement for National Staff Medical Insurance Services (2027–2028)
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DanChurchAid
([email protected])
October 29, 2026, 9:38am
1
Request for Proposal (RFP) for Framework Agreement for National Staff Medical Insurance Services (2027–2028).pdf (12.9 MB)
Key dates from the attached advert:
Closing date: November 21,2026:4:30pm CAT Contracting Authority: | DanChurchAid (DCA) Office
DANCHURCHAID INVITES CANDIDATES TO SUBMIT A PROPOSAL FOR PROVISION OF MEDICAL INSURANCE POLICY FOR DCA IN SOUTH SUDAN NATIONAL STAFF AND DEPENDENTS UNDER A TWO-YEAR FRAMEWORK
Annex 2: Proposal Submission Form (to be completed by the Candidate) Annex 3: General Terms and Conditions for Service Contracts — Ver3 2020
We should be grateful to be informed by email of the intention to submit or not a proposal. A. INSTRUCTIONS
In submitting a proposal, the Candidate accepts in full and without restriction the special and general conditions including annexes governing this Contract as the sole basis of this procedure, whatever his own
The Candidate shall bear all costs associated with the preparation and submission of his proposal and the Contracting Authority is not responsible or liable for these costs, regardless of the conduct or outcome of the
Attached advert:
»<>) DCA
REQUEST FOR PROPOSAL FOR FRAMEWORK SERVICES
TO:
Date of issue: October 29,2026
Reference no.: DCASS 2027/2028
Contract title: Framework Contract for Provision of
Medical Insurance Policy.
Closing date: November 21,2026:4:30pm CAT
Contracting Authority: | DanChurchAid (DCA) Office
Plot No. 573 Block 3-K South
First Class Area, Tongping, Juba NA Bari,
Opposite Nile Fortune Hotel, Lakes Road,
Juba - South Sudan
Danish HQ: Meldahsgade 3, 1613
Kobenhavn V, Denmark
Contact person: Amoko Godfery.
Tel: 211925 771 495
E-mail; karmm@dca.dk; absi@dca.dk
DANCHURCHAID INVITES CANDIDATES TO SUBMIT A PROPOSAL FOR PROVISION OF MEDICAL INSURANCE
POLICY FOR DCA IN SOUTH SUDAN NATIONAL STAFF AND DEPENDENTS UNDER A TWO-YEAR FRAMEWORK
CONTRACT.
Dear Sir/Madam,
The Service is required for Provision of Medical Insurance Policy for DCA in South Sudan national staff and
their dependents. Please find enclosed the following documents which constitute the Request for Proposal:
A — Instructions
B — Draft Contract including annexes
Annex 1: Terms of Reference
Annex 2: Proposal Submission Form (to be completed by the Candidate)
Annex 3: General Terms and Conditions for Service Contracts — Ver3 2020
Annex 4: Code of Conduct for Contractors
If this document is a PDF format, upon request, a complete copy of the above documents can be forwarded
in a WORD format for electronic completion. It is forbidden to make alterations to the text.
We should be grateful to be informed by email of the intention to submit or not a proposal.
A. INSTRUCTIONS
In submitting a proposal, the Candidate accepts in full and without restriction the special and general
conditions including annexes governing this Contract as the sole basis of this procedure, whatever his own
conditions of services may be, which the Candidate hereby waives. The Candidates are expected to examine
carefully and comply with all instructions, forms, contract provisions and specifications contained in this
Request for Proposal.
A.1. Scope of services
The Services required by the Contracting Authority are described in the Terms of Reference in Annex 1.
The Candidate shall offer the totality of the Services described in the Terms of Reference. Candidates offering
only part of the required Services will be rejected.
A.2. Cost of proposal
The Candidate shall bear all costs associated with the preparation and submission of his proposal and the
Contracting Authority is not responsible or liable for these costs, regardless of the conduct or outcome of the
process.
A.3. Eligibility and qualification requirements
Candidates are not eligible to participate in this procedure if they are in one of the situations listed in article
33 of the General Terms and Conditions for Service Contracts — Ver3 2020.
Candidates shall in the Proposal Submission Form attest that they meet the above eligibility criteria. If
required by the Contracting Authority, the Candidate whose proposal is accepted shall further provide
evidence satisfactory to the Contracting Authority of its eligibility.
As a rule, the timely arrival of a proposal with the Contracting Authority is the Candidate’s responsibility.
Irrespective of the reason, proposals arriving after the deadline for the submission of proposals will be
considered late and thus rejected.
Candidates are also requested to certify that they comply with the Code of Conduct for Contractors.
A.4. Exclusion from award of contracts
Contracts may not be awarded to Candidates who, during this procedure:
(a) are subject to conflict of interest
(b) are guilty of misrepresentation in supplying the information required by the Contracting Authority
as a condition of participation in the Contract procedure or fail to supply this information.
A.5. Documents comprising the Request for Proposal
The Candidate shall complete and submit the following documents with this proposal:
a. Proposal Submission Form (Annex 2) duly completed and signed by the Candidate
b. CV. highlighting the Candidate’s experience in the specific field of the Services and his/her specific
experience in the country/region where the Services are to be performed.
c. Examples of service providers work/Portfolio relevant to the DCA requirements as per Terms of
Reference
The proposal and all correspondence and documents related to the Request for Proposal exchanged by the
Candidate and the Contracting Authority must be written in the language of the procedure, which is English.
A.6. Financial proposal
The Financial Proposal shall be presented as an amount in USD currency in the Proposal Submission Form in
Annex2. The remuneration of the Candidate under the Contract shall be determined as follows:
Global price:
The Candidate shall indicate in his/her proposal his/her proposed global remuneration for the performance
of the Services.
The Candidate/ services provider shall be deemed to have satisfied himself as to the sufficiency of his/her
proposed global remuneration, to cover both his/her fee rate, including overhead, profit, all his/her
obligations, sick leave, overtime and holiday pay, taxes, social charges, etc. and all expenses (such as
transport, accommodation, food, office, etc.) to be incurred for the performance of the Contract. The
proposed global remuneration shall cover all obligations of the successful Candidate under the Contract
(without depending on actual time spent on the assignment) and all matters and things necessary for the
proper execution and completion of the Services and the remedying of any deficiencies therein.
VAT and/or any sales tax applicable to the purchase of services shall be indicated separately in the proposal.
A.7. Validity
Proposals shall remain valid and open for acceptance for 60 Calendar days after the closing date.
A.8. Submission of proposals and closing date
Proposals must be received at the address mentioned on the front-page email not later than the closing
date and time specified on the front page.
A.9. Evaluation of Proposals
The evaluation method will be the Quality and Cost-based selection (QCBS). A three-stage procedure shall
be utilised in evaluating the Proposals, as follows:
1. Mandatory Requirements
2. Technical Evaluation
3. Financial Evaluation
Proposals will be ranked according to their combined technical (St) and financial (Sf) scores using the weights
of 70% for the Technical Proposal; and 30% for the offered price. Each proposal’s overall score shall therefore
be St X 70% + Sf X 30%.
1. Mandatory Requirements: Evaluation that will determine administrative compliance - to be
completed prior to opening and evaluating technical proposals. It is only the bidders that meet the
mandatory requirements that will proceed with technical evaluation.
Stage One Mandatory Requirements to be evaluated on a ‘Pass or Fail’ basis:
PRELIMINARY EVALUATION CRITERIA
Bidders are required to meet the following MANDATORY REQUIREMENTS (MR) which will
be used during Preliminary Examination to determine responsiveness
The Bidders shall either be responsive or non-responsive. Those that are responsive to all
the requirements shall proceed to the next Technical Evaluation Stage.
The Insurance company must be registered to} Evidence to be availed is
wit provide medical insurance cover (Medical valid certified
Category) with the Insurance Regulatory certificate2026.
Authority (IRA)).
A copy of the current license for year 2026
must be submitted.
The Insurance Company MUST submit
current certified Copies of the
following documents.
Valid Tax Clearance Certificate
NSSF Clearance Certificate
Valid Trading License of 2025
Certificate of Incorporation
MR2
Registered Powers of Attorney
Evidence to be given is the
certificates
Valid Tax Clearance
Certificate from URA.
NSSF Clearance Certificate
Evidence to be given are the
certified certificates:
Valid Trading License of 2025
Certificate of Incorporation
Registered Powers of
Attorney
The Insurance company must submit
membership certificate for year 2026
_— from their Membership bodies (e.g.
South Sudan Insurer’s Association-
SSIA). Attach Copy of current
membership certificates.
Evidence to be availed is a
valid certificate 2026
The Insurance Company must submit
a sample policy document for the
MR4
medical cover consistent with the
scope of requirements provided in the
Request for proposal documents.
Evidence to be availed is the
sample policy document.
The Insurance Company must provide
audited accounts for the last 2 years (2024
& 2025) The audited accounts must be
signed by auditors and the Directors of the
firm.
MR5
The Insurance company must have paid up
capital of at least USD.......as required by
IRA Act
Claims Management and Information
Technology
The insurance company provides evidence
of the following.
a) Auser friendly, real Pre-
MR7 Authorization Management system
b) Member’s self-service platform
c) IT system having capability of
biometric / one-time password
(OTP), USSD and SMS services for
identification and registration of
Copies of signed audited
accounts for 2024 & 2025
Present Evidence of paid-up
capital of at least USD 5,000.
Letter of confirmation of the
Claims Management and
information Technology
availability as listed from (a)
to (e)